Reporting to an Admin Rules Jul 2, 2014 0:04:37 GMT
Post by Vicious on Jul 2, 2014 0:04:37 GMT
When reporting a problem to an admin, it is important that you have the information that the admin requires to do their job. For example, admins will pretty much always ask for logs from the users who are reporting cursing or harassment with words and so on and so forth. I have noticed, however, that some users do not know what we mean when we ask for the logs. Without those logs, we cannot know for sure exactly what was sad and done by what user. It is important to have those because without them we can't do all that much. If you're one of the users who are unsure of what we mean when we ask for logs, we are talking about what appears in your chat box as shown below. You have to copy the logs and send them to the admin you are reporting to through a chatland message. wolshie.chatlands.com/message/
You should make sure you have all the logs copied from when the problem began. It doesn't necessarily have to be from the very beginning from when you entered the room, but it needs to have all the information needed about what was said in the chat. You cannot alter these logs in anyway. Send them straight away to an admin. If you do not have proof of something, we can't do anything about it really.
Also, if there is something else going on in the chat such as people misusing their poses in a harassing manor or in an inappropriate way, you can take a screen shot of them either with the snipping tool, found in the start menu on windows by typing in 'snipping tool', or by using the print screen(PrtSc) button found on the keyboard and pasting it into a program like paint, and then saving it. You can upload those pictures to tinypic, copy the links, paste them in a chatlands message and send them to the admin you are reporting to.
Hope this helps those of you who needed it.